Jeff the Great says "The Customer's not always right!"

So is the customer always right? Don't even get me started on that one. But I do wonder if there should be a balance between kissing the customers but and saying "your business isn't that valuable to me" and moving on.

Great article from StartupJournal.com: http://www.startupjournal.com/howto/management/20061211-memos.html

-Jeff the Great

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