So is the customer always right? Don't even get me started on that one. But I do wonder if there should be a balance between kissing the customers but and saying "your business isn't that valuable to me" and moving on.
Great article from StartupJournal.com: http://www.startupjournal.com/howto/management/20061211-memos.html
-Jeff the Great
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Have you ever noticed that we don't use names like "Alexander the Great" anymore?.
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