Showing posts with label transportation. Show all posts
Showing posts with label transportation. Show all posts

6.15.2008

Jeff the Great calls "Alllll Aaaboard!"


I have been meaning to sit down and write a blog post on Amtrak and the state of rail travel in our nation ever since I took the train from Portland to Spokane back in the summer of 2007. Little did I know that as I sat down to write this blog post I would learn of the record $14 billion funding package that congress approved for Amtrak this past week. The timing is pure coincidence, I swear!

It is hard to imagine that at one point, train travel was the dominate mode of transportation in our country. Today it is little more than a joke that hasn't been very funny to tax payers.

A little history lesson on Amtrak tells us that its birth can be traced back to 1971 when the US government created it in response to declining ridership at private companies. The new rail company was expected to be profitable by 1974. The rest, financially speaking, is history….you don’t need me to tell you they have never reached profitability.

Alas, a new era may be upon Amtrak….or at least it could be. With rising gas prices, congestion on our freeways and lines at the airport, I have recently found myself considering train travel as an alternative. Little did I know that it would be an unrealistic alternative.

The first thing that struck me was the odd schedule that many routes keep. My recent 2007 trip took me from Portland, Oregon to Spokane, Washington…a roughly 300 mile trip by car that I can usually do in 5 to 5.5 hours. My train left Portland at around 4:45, a great time for a business person. However, the 5 hour trip by car would turn into a 7+ hour trip by rail…putting me in Spokane at 12:30am! To make matters worse, my return train was scheduled to leave Spokane en route to Portland at 2:3oam on the day of my departure.

Rule #1: if you want me to ride the train, get me to and from major cities at reasonable times.

So what’s with the 7.5 hour travel time for a route that takes only 5 by car? To Amtrak’s credit, it is not all their fault. In the western United States, Amtrak owns little if any track. This means they are buying the rights to use track from commercial rail lines such as Union Pacific. What does that add up to? What I’ll call rail priority to the freight trains; Frequent stops to allow another train traveling the opposite direction to pass. Can’t blame the freight companies; as the saying goes: he who has the gold makes the rules.

Another problem however is the frequent stops along the way. Just out of Portland our train stopped in Vancouver, WA which is basically a suburb of Portland and only 10 miles from the Portland city center. Later we pulled into a no name town that literally did not have a station. There was one guy standing next to the tracks with a duffle bag in hand. Yep, we stopped and he got on.

I’ve come to learn that our elected officials tend to support congressional bills ONLY if they can ensure train service to the po-dunk towns in their district. This ensures rail service in our country but it also adds up to inefficient, unnecessary stops along the way. The ‘Coast Starlight’ route from Washington to California is a perfect example. It serves the west’s larger cities like Seattle, Portland, Sacramento, Oakland, San Jose, and Los Angeles. It also stops in Centralia, WA (population 15,000), Albany, Or (population 42,000), Chemult, Or (population 300), Klamath Falls, Or (a few hundred miles off course from a more direct route), Dunsmuir, CA (population 2,000), Martinez, CA (population 36,000), Paso Robles, CA (population 30,000) and just under a dozen other small or out of the way locations.

Rule #2: if you want me to ride the train, take me directly to my destination with only a few, efficient stops.

How about the rail cars themselves? On a trip probably 10 years ago I remember riding from Portland to Eugene on a really sleek train that had LCD displays with GPS mapping at every seat. We watched a short animated kids movie and I wandered to the lounge car for a beer at a bar that looked like most stationary watering holes.

On my trip to Spokane in 2007 if found myself on a train car that was probably older than me. The seats were big and reclined nicely (with foot rests, too) but the armrests still held the ashtrays of days past. Cleanliness is not Amtrak’s strong suit. Floors were well vacuumed but dirt and grime was present on most surfaces.

The kicker for me was that there were not electrical outlets at our seats or anywhere for that matter! I was able to find one set of outlets in the lounge car where I had to share with a power hungry hoard of cell phone users.

Rule #3: if you want me to ride the train, make me comfortable by keeping up a modern and clean car with the amenities to run my modern, digital life.

Finally we get to price. How much would you pay for an excessively long ride on an old train that makes lots of stops and doesn’t offer the level of comfort that they so easily could? You might be surprised at how much you’ll pay. From Portland to Spokane expect to pay between $40 and $80 one way (reserved coach)….or $80-$160 round trip. Compare that to booking in advance on Southwest Airlines for as little as $90 round trip (and only a 55 minute flight). How about round trip from Portland to San Francisco? Try $300 by train (reserved coach) compared to $225 by air.

Rule #4: either offer me a lot and then charge me a lot or charge me a little for the little you offer me.

I could probably go on and write 6 more rules to give us a nice round 10, but I really believe that the four points I have made could revolutionize the passenger rail industry. As oil shoots past $130 a barrel and we pay $4-$5 at the pump, as airlines continue to cut back while the lines and delays get longer, we should have other viable options. However, we don’t. Why isn’t there a high speed train outfitted with modern comforts going between Seattle and Portland? If I want to take the train to the bay area, why must I suffer for 17-18 hours as the train goes out of its way and stops at so many small towns? Why isn’t there a daily bullet train from Los Angeles to San Francisco?

When will Amtrak executives and congressional representatives take the step to modernize our rail system? When will you again have a third choice for travel, alongside flying or driving?
-Jeff the Great

4.05.2007

Jeff the Great's Open Letter to Tri-Met

Dear Tri-Met

I write you today as a formerly regular, but now occasional rider of the Max system in Portland, Oregon. I’d like to depend on the Max as an efficient and reliable form of transportation around this beautiful city, but too many problems exist for this to be true. In this letter I will outline four problems that I have recognized as well as your opportunities to fix them.

1. The average American worker is probably in the office from 8am-5pm. That would tell me that the busiest hours for the Max are from 7am-8am and again from 5pm-6pm. Why then would your customer service call center only be open from 8am-5pm?

More than one time now I have had to call your customer service center to find out the status of a train when more than a half hour had gone by without a new arrival. Each time was either on my way to work before 8am or on the way home after 5pm. Imagine my surprise when after the automated system told me all was running smoothly, your office was closed when I dialed through to a customer service representative.

The Fix: Make sure your customer service center is open when customers need them most!

2. Your ‘No Smoking on Max Platforms’ rule sounded like a great idea when you implemented it more than a year ago. However, I found that second hand smoke went from being an after thought to a complete annoyance after the ban was implemented.

Why you ask? What happened was the occasional smoker was forced to smoke just outside the entrances to the Max platforms. With railings that funnel riders to and from trains, I am forced to walk directly in front of the communing smokers. Not to mention the piles of cigarette butts that litter these same entrances.

The Fix: Go back to the way it was, at least non-smokers had a choice then!

3. I notice on the West Side Blue Line there are 2 area’s of track with posted speed limits for Max operators. Bravo to your drivers, they always obey these signs. The problem is they still fly in and out of every other stop! Would speed limits on I-5 do any good if they were only posted between Eugene and Salem but no where else? Of course not.

I am sure what happened is that someone was injured or killed at those 2 spots and you felt the solution to the problem was posting a sign. Guess what…in the grand scheme of things it does nothing.

The Fix: Remove the stupid signs and let the drivers drive!

4. I’d ride the Max more often if it got me to my destination quick like. In Paris, for example, I can take the subway from one end of the city to the other in 30 minutes. In Portland however, it’s at least 1.5 hours. “Why” you ask, “Portland is so much smaller?” It’s because the Max stops at what seems to be every mile!

Certain areas are worse than others. Does the Max have to stop every other block in downtown Portland? Would it kill anyone to walk an extra block or two to pick up a train? And how about Beaverton? Most stops serve very few people; Can you skip one or two?

Something’s got to be done and I have a viable solution that you just might like.

The Fix: Speed up trips on the Max by having every other train stop at every other stop. This cuts the number of stops in half and delivers riders to their destination faster. The best part is that every stop is still served nearly, but not, as often.

Thank you for taking the time to listen to this investors suggestions (I am a tax payer, unlike many of the Max riders I come across). I am more than happy to discuss these options with you further and would even be willing to provide my consulting services free of charge.

Regards,

Jeff the Great