11.05.2006

Jeff the Great condemns a lazy nation



If you haven't guessed by now, America has a lazy society! I see it every day whether it's the person that rides the MAX 1 block instead of walking or they out of shape mom and kids in the fast food drive through.

What suprise's me is the extent some people take it, especially when it comes to work and their income. I recently started doing some part time, commission based work in retail. In that environment customers rule and customer service is everything. My co-workers blow me away with one little thing they do that can have a silent but deadly impact (okay, so I exaggerate).

I drove past the front of the store the other day, on my way to park in the back of the lot, and noticed 3 employee's parked side-by-side in the spots most near the front door to our store. Furthermore, no other parking was available anywhere close by.

Am I the only one that thinks saving the most convenient parking for customers is common sense? Are we too lazy to walk a few extra yards so your [paying] customers don't have to? What if a potential customer drives by, doesn't find a spot, and moves on to the next strip mall?

We dress nice, we say thank you, we provide knock-out service....then we make our customers park far away so we don't have to walk in the rain. Are you kidding me?

-Jeff the Great

1 comment:

Anonymous said...

We dress nice, we say thank you, we provide knock-out service....then we make our customers park far away so we don't have to walk in the rain.

Well put. No one gets it, because in this "me first" world, no one is ever taught that service starts with placing the needs of others first. That is such an easy concept - but we are so self-absorbed that we never pick up on it.

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